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Q&A with Family Support Worker Lisa Johnson


We sat down for a chat with our Family Support Worker, Lisa Johnson, to share a bit more about the great work she does in our community. Lisa has been with us for more than seven months now and has already made such a positive impact in the lives of many families within our community. We are truly blessed to have her on our team!

What is involved in your role as a Family Support Worker?

I don’t really have a typical day. Each day I have a plan and then the phone rings. The day may include telephone counselling, referring people onto specialised organisations, teaching young men life skills, meeting with families to discuss strategies for positive outcomes, networking with other community organisations to set collaborative goals. My day also seems to include lots of coffee!

What is the most rewarding part about your role?

Seeing a renewed hope in families and them knowing they don’t have to do the journey alone.

What is your favourite memory from your time at Teen Challenge?

This is a hard one….In my short time I have so many great memories. I have some wonderful times at New Hope House, teaching the young men life skills in creative ways. As a former pre-school teacher, I have transferred my skills of teaching a group in fun and creative ways. Going to Toowoomba to catch up with all the brave guys and gals that are working hard on reclaiming their lives is up there in my favourite memories as well.

From your experiences, why do you think Teen Challenge works?

I think that Teen Challenge looks at each person as a unique individual that deserves to be loved unconditionally. This is something that our young people recognise and desire more of. It’s a holistic approach that heals the body, mind and spirit.

In the photo Lisa is holding a bouquet of flowers from a mother in the community she supported while her child dealt with substance abuse.


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